Your quick reference for ordering, billing, and support
Place new orders, check availability, order confirmations, update an existing order, shipping expectations.
Phone: 800-246-6277 | Email: Customer Service Team
| Shipping Facility | State | |
|---|---|---|
| Mountain View | AR | orders-FEP@lignetics.com |
| Show Low | AZ | service_forestenergy@lignetics.com |
| Calpella | CA | service_forestenergy@lignetics.com |
| Sandpoint | ID | service_idaho@lignetics.com |
| Strong | ME | service_maine@lignetics.com |
| White Pigeon | MI | orders-fbp@lignetics.com |
| Jaffrey | NH | newenglandorders@lignetics.com |
| Deposit & Schuyler | NY | newenglandorders@lignetics.com |
| Arcade | NY | service_drycreek@lignetics.com |
| Brownsville & Cascade Locks | OR | service_bmfp@lignetics.com |
| Columbia City | OR | service_forestenergy@lignetics.com |
| Mifflintown | PA | energexsales@lignetics.com |
| Youngsville | PA | alleghenyorders@lignetics.com |
| Ulysses | PA | service_drycreek@lignetics.com |
| Kenbridge | VA | service_virginia@lignetics.com |
| Shelton | WA | gemorders@lignetics.com |
| Marathon City & Peshtigo | WI | service_marthwood@lignetics.com |
| Hayward | WI | ordersglre@lignetics.com |
| Sand Fork | WV | service_westvirginia@lignetics.com |
| Kingwood | WV | hdeberry@lignetics.com |
| Lac Megantic, QC – Canada | QC | energexsales@lignetics.com |
Submit requests for credit on returns, pricing discrepancies, or billing adjustments.
Phone: 800-246-6277 | Email: Customer Service Team
Report a product quality issue, submit photos and lot numbers, or request a quality investigation.
Phone: 603-532-0631 | Email: cstacy@lignetics.com
Account balance inquiries, invoice copies, payment remittance, and statement requests.
Phone: 303-802-5408 | Email: ar@lignetics.com
Cash-on-delivery orders require prepayment prior to release. Contact us to confirm pricing, arrange payment by wire or credit card, and schedule shipment once funds are received.
Phone: 303-802-5408 | Email: ar@lignetics.com
