Dealer Service Guide

Your quick reference for ordering, billing, and support

Ordering and Shipping

Place new orders, check availability, order confirmations, update an existing order, shipping expectations.
Phone: 800-246-6277  |  Email: Customer Service Team

Shipping Facility State Email
Mountain ViewAR[email protected]
Show LowAZ[email protected]
CalpellaCA[email protected]
SandpointID[email protected]
StrongME[email protected]
White PigeonMI[email protected]
JaffreyNH[email protected]
Deposit & SchuylerNY[email protected]
ArcadeNY[email protected]
Brownsville & Cascade LocksOR[email protected]
Columbia CityOR[email protected]
MifflintownPA[email protected]
YoungsvillePA[email protected]
UlyssesPA[email protected]
KenbridgeVA[email protected]
SheltonWA[email protected]
Marathon City & PeshtigoWI[email protected]
HaywardWI[email protected]
Sand ForkWV[email protected]
KingwoodWV[email protected]
Lac Megantic, QC – CanadaQC[email protected]

Credit Notes

Submit requests for credit on returns, pricing discrepancies, or billing adjustments.
Phone: 800-246-6277  |  Email: Customer Service Team

Quality Concerns

Report a product quality issue, submit photos and lot numbers, or request a quality investigation.
Phone: 603-532-0631  |  Email: [email protected]

Accounts Receivable

Account balance inquiries, invoice copies, payment remittance, and statement requests.
Phone: 303-802-5408  |  Email: [email protected]

COD Process

Cash-on-delivery orders require prepayment prior to release. Contact us to confirm pricing, arrange payment by wire or credit card, and schedule shipment once funds are received.
Phone: 303-802-5408  |  Email: [email protected]